TERMS & CONDITIONS
The ownership of this website, www.yourhomedeco.com, (hereinafter Website) is held by: GOINK MOBILE S.L., with NIF: B66813098 and registered in: Registro Mercantil de Barcelona; and its registration data is: tomo 45460, folio 215, Hoja 488575, inscripción 1ª and whose contact data is:
Av, Maresme, nº 70 bis, Nave 1, Planta 1ª, 08940, Cornellà de Llobregat (BARCELONA)
This document (as well as any other document mentioned here) regulates the conditions governing the use of this Website (www.yourhomedeco.com) and the purchase or acquisition of products and / or services therein (in Conditions).
For the purposes of these Conditions, it is understood that the activity that YOUR HOME DECO develops through the Website includes:
Manufacture, commercialization and distribution of household products such as wallpaper, light boxes, etc.
It is also reported that these Conditions could be modified. The User is responsible for consulting them whenever he or she accesses, navigates and / or uses the Website, since those applicable in the moment in which the purchase of products and / or services will be applied will be applicable.
For any questions that the User may have in relation to the Terms you can contact the owner using the contact details provided above or, if applicable, using the contact form.
2. THE USER
The access, browsing and use of the Website, confers the status of user (hereinafter referred to, either individually as a User or jointly as Users), for which it is accepted, from the beginning of navigation through the Website, all The Conditions here established, as well as its subsequent modifications, without prejudice to the application of the corresponding legal regulations of compulsory compliance as the case may be.
The User assumes responsibility for the correct use of the Website. This responsibility shall extend to:
- Make use of this Website only for legally valid consultations and purchases or acquisitions.
- Do not make any false or fraudulent purchases. If it could reasonably be considered that such a purchase has been made, it could be annulled and the relevant authorities informed.
- Provide truthful and lawful contact information, for example, email address, postal address and / or other data (see Legal Notice and General Conditions of Use).
The User declares that he / she is over 18 years of age and has the legal capacity to enter into contracts through this Website.
The Website is intended primarily for Users residing in Spain. YOUR HOME DECO does not guarantee that the Website will comply with legislation of other countries, either totally or partially. YOUR HOME DECO declines all responsibility that may be derived from such access, nor does it assure shipments or provision of services outside Spain.
The User may formalize, at his / her choice, with YOUR HOME DECO the contract for the sale of the desired products and / or services in any of the languages in which these Terms are available on this Website.
3. PROCESS OF PURCHASE OR ACQUISITION
Users may purchase on the Website by the means and forms established. They must follow the purchase and / or online purchase procedure of www.yourhomedeco.com, during which several products and / or services can be selected and added to the cart, basket or final space of purchase and finally click on “Pay now”.
In addition, the User must fill in and / or verify the information that is requested in each step, although, during the purchase process, before making the payment, the purchase data can be modified.
Then, the User will receive an email confirming that YOUR HOME DECO has received his order or request for purchase and / or service provision, which means, order confirmation. And, if applicable, you will also be informed by email when your purchase is being sent. In this case, this information could also be made available to the User through his personal space of connection to the Website.
Once the purchase procedure is concluded, the User consents that the Website generates an electronic invoice that will be sent to the User through the electronic mail. And, where appropriate, through your personal space of connection to the Website. Likewise, the User may, if he wishes, obtain a copy of his paper invoice, requesting it to YOUR HOME DECO using the contact spaces of the Website or through the contact information provided above.
The User acknowledges to be aware, at the moment of the purchase, of certain particular conditions of sale that concern the product and / or service in question and that are shown next to the presentation or, if appropriate, the image of the latter in its page Of the Website, indicating, by way of example, but not exhaustive, and taking into account each case: name, price, components, weight, quantity, colour, details of the products or characteristics, how they will be carried out and / Or cost of benefits; And recognizes that the execution of the purchase order or acquisition materializes the full and complete acceptance of the particular conditions of sale applicable in each case.
Unless expressly stated otherwise, YOUR HOME DECO is not the manufacturer of products sold or may be marketed on the Website. While YOUR HOME DECO makes great efforts to ensure that the information displayed on the Website is correct, sometimes the packaging and / or materials and / or components of the products may contain information that is additional to or different from that on the Site Web. Therefore, the User must not only consider the information provided by the Website, but also the information available on the labelling, warnings and / or instructions accompanying the product.
All purchase orders received by YOUR HOME DECO through the Website are subject to the availability of the products and / or any circumstance or cause of force majeure (clause nine of these Conditions) affects the supply of the same and / or The provision of services. If there are difficulties in the supply of products or there are no products in stock YOUR HOME DECO undertakes to contact the User and refund any amount that may have been paid as an amount. This will also apply in cases where the provision of a service would not be feasible.
5. PRICES AND PAYMENT
The prices displayed on the Website are finl, in Euros (€) and include taxes, except that due to legal requirement, especially with regard to VAT, a different question is pointed out and applied.
However, unless otherwise stated, the prices of the items offered exclude shipping costs, which may be incurred, which will be added to the total amount due to the time the shipment procedure is handled by the shipper. The User will consult the methods and costs of shipping available and will freely choose the one that suits you.
In no case will the Website add additional costs to the price of a product or a service automatically, if not only those that the User has selected and chosen voluntarily and freely.
Prices may change at any time, but any changes will not affect orders or purchases in respect of which the User has already received an order confirmation.
The accepted means of payment will be: Credit or debit card, Bank transfer and PayPal.
YOUR HOME DECO uses all means to guarantee the confidentiality and security of the payment data transmitted by the User during the transactions through the Website. As such, the Website uses a Secure Socket Layer (SSL) payment system.
The credit cards will be subject to checks and authorizations by the bank entity issuing them, if that entity does not authorize the payment, YOUR HOME DECO will not be responsible for any delay or lack of delivery and will not be able to formalize any contract with the User.
Once YOUR HOME DECO receives the purchase order from the User through the Website, a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge on the card will be made at the moment in which the confirmation of the sending and / or confirmation of the service that is provided in the form and, as the case may be, established, is sent to the User.
In any case, by clicking on “Pay Now”, the User confirms that the payment method used is his or her, or if it is the legitimate owner of the gift card or voucher ticket.
The purchase or acquisition orders in which the User selects the bank transfer as a means of payment will be reserved for 5 calendar days from the confirmation of the order in order to allow sufficient time for the bank transfer to be taken into account by the system Of payments used by YOUR HOME DECO for the Website. When the system receives the transfer, the order will be prepared and managed for shipment.
By means of this method of payment, the User must ensure that he correctly enters the exact amount of the purchase order, as well as the account number and the transfer reference. In case of error, YOUR HOME DECO will not be able to validate the order, which will be cancelled.
In cases in which the physical delivery of the contracted goods should proceed, deliveries will be made in the following territory: Spain (Peninsula and Balearic Islands).
Except for those cases in which there are unforeseen or extraordinary circumstances or, as the case may be, derived from the personalization of the products, the purchase order consisting of the related products in each purchase confirmation will be delivered within the period indicated on the Website and using the shipping method selected by the User and, in any case, within a maximum period of 30 calendar days from the date of confirmation of the order.
If for any reason, YOUR HOME DECO can not comply with the delivery date, it will contact the User to inform him of this circumstance and he may choose to proceed with the purchase by setting a new delivery date or cancelling the Request with full refund of the price paid. In any case, home deliveries are made on weekdays.
If it is impossible to deliver the order in the absence of the User, the order could be returned to the warehouse. However, the carrier would leave a notice explaining where the order is and how to order it to be delivered again.
If the User is not going to be in the place of delivery in the agreed time zone, you must contact YOUR HOME DECO to arrange the delivery another day.
In the event that your order is available for delivery and has not been delivered for cause not attributable to YOUR HOME DECO, YOUR HOME DECO will understand that the User wishes to withdraw from the contract and it will be deemed resolved. As a consequence of the termination of the contract, all payments received from the User will be returned, except for the additional expenses resulting from the User’s own choice of a delivery method different from the less expensive mode of ordinary delivery offered by the Website, without undue delay and, in any case, within a maximum period of 14 days from the date on which the contract is deemed to have been terminated.
However, the User must keep in mind that the transport derived from the resolution may have an additional cost that can be passed on to him.
For the purposes of these Conditions, it shall be understood that the delivery has occurred or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires the material possession of the products, which will be accredited through the signature of the receipt of the order at the agreed delivery address.
The risks that the products could derive will be borne by the User from the moment of delivery. The User acquires ownership of the products when YOUR HOME DECO receives the full payment of all amounts due in relation to the purchase or acquisition made, including shipping costs, or at the time of delivery, if it takes place in a moment after the full receipt of the amount paid by YOUR HOME DECO.
In accordance with the provisions of Law 37/1992 of December 28, Value Added Tax (VAT), purchase orders for delivery and / or provision shall be deemed to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the legally valid at any time depending on the particular item in question.
7. TECHNICAL MEASURES TO CORRECT ERRORS
It is informed to the User that in case he detects that there has been an error in entering data necessary to process with his purchase request on the Website, you can modify them by contacting YOUR HOME DECO through the contact spaces Enabled on the Website, and, where appropriate, through those authorized to contact the customer service, and / or using the contact information provided in clause 1 (General Information). Also, this information could also be corrected by the User through his personal space of connection to the Website.
In any case, the User, before clicking on “Pay Now”, has access to the space, cart, or basket where they are recording their purchase requests and make modifications.
Likewise, the User is referred to the Legal Notice and General Conditions of Use to obtain more information on how to exercise his right of rectification in accordance with Organic Law 15/1999, of December 13, on Data Protection of Personal character.
In cases where the user purchases products on or through the website of the holder, a number of rights are granted, as listed and described below:
Right of withdrawal
The User, as a consumer and user, when making a purchase on the Website and assists the right to withdraw from such purchase within 14 calendar days without justification.
This withdrawal period will expire on the 14 calendar days of the day that the User or a third party authorized by the User, other than the carrier, acquired the material possession of the goods purchased on YOUR HOME DECO Web Site or, if the goods which compose their order are delivered separately, on the 14 calendar days of the day that the User or a third party authorized by the User, other than the carrier, acquired the material possession of the last of those goods that made up the same purchase order.
In order to exercise this right of withdrawal, the User must notify his / her decision to YOUR HOME DECO. You may do so, if necessary, through the contact spaces enabled on the Website or through:
Avenida del Maresme, nº 70 bis, Nave 1, Planta 1ª, (08940 Cornellà de Llobregat (BARCELONA).
The User, regardless of the medium he chooses to communicate his decision, must clearly and unequivocally state that it is his intention to withdraw from the purchase contract. In any case, the User may use the model of withdrawal form that YOUR HOME DECO makes available to them as a part annexed to these Conditions, however, its use is not mandatory.
To comply with the withdrawal period, it is enough that the communication that unequivocally expresses the decision to desist is sent before the corresponding term expires.
In case of cancellation, YOUR HOME DECO will refund the User for all payments received, including shipping costs (with the exception of the additional expenses chosen by the User for a mode of delivery different from the least expensive mode offered on the Website) without undue delay and in any case no later than 14 calendar days from the date on which YOUR HOME DECO is informed of the decision to withdraw by the User.
YOUR HOME DECO will refund the User using the same method of payment that he used to carry out the initial purchase transaction. This refund will not generate any additional cost to the User. However, YOUR HOME DECO may retain such reimbursement until it has received the products or articles of purchase, or until the User submits proof of the return thereof, depending on which condition is met first.
The User may return or send the products to YOUR HOME DECO at:
Avenida del Maresme, nº 70 bis, Nave 1, Planta 1ª, (08940 Cornellà de Llobregat (BARCELONA)
And you must do so without undue delay and in any case no later than 14 calendar days from the date YOUR HOME DECO was informed of the decision to withdraw.
The User acknowledges that he / she must assume the direct cost of returning (transport, delivery) of the goods, if any. In addition, it will be responsible for the decrease in the value of the products resulting from manipulation other than that necessary to establish the nature, characteristics and operation of the goods.
The User acknowledge that there are exceptions to the right of withdrawal, as set forth in Article 103 of Royal Decree 1/2007 of November 16, which approves the consolidated text of the General Law for the Defence of Consumers and Users and other complementary laws. In an enunciate form, and not exhaustive, this would be the case of: Personalized products; Products that may deteriorate or expire quickly; CD / DVD music or video without its packaging, as it is sealed in the factory; Products that for reasons of hygiene or health are sealed and have been unsealed after delivery.
The same provision governs the provision of a service that the User may contract on this Website, as this same Law establishes that the Users’ Right to withdraw will not attend when the service has been fully executed or when it has started, with the express consent of the consumer and user and with the acknowledgment by you that you are aware that, once the contract has been fully executed by YOUR HOME DECO, you will have lost your right to withdraw.
In any case, no refund will be made if the product has been used beyond the mere opening of the same, products that are not in the same conditions in which they were delivered or have suffered damage after delivery.
Likewise, the products must be returned using or including all original packaging, instructions and other documents that accompany them, in addition to a copy of the purchase invoice.
Return of defective products or shipping error
These are all cases in which the User considers that, at the time of delivery, the product does not conform to the stipulated in the contract or purchase order, and that, therefore, you must contact YOUR HOME DECO immediately and let you know the existing disagreement (defect / error) by the same means or using the contact information provided in the previous section (Right of Withdrawal).
The User will then be informed on how to proceed with the return of the products, and these, once returned, will be examined and the User will be informed, within a reasonable time, if the refund or, where appropriate, the replacement of it.
The refund or substitution of the product will be made as soon as possible and, in any case, within 14 days after the date on which we send you an email confirming that the refund or replacement of the nonconforming article proceeds.
The amount paid for those products that are returned because of a defect, when it actually exists, will be refunded in full, including delivery costs and costs incurred by the User to make the return. The refund will be made by the same payment method that the User used to pay the purchase.
In any case, it will always be the rights recognized in the legislation in force at any time for the User, as consumer and user.
The User, as a consumer and user, has guarantees on the products that can be purchased through this Website, in the terms legally established for each type of product, YOUR HOME DECO answer, therefore, for the lack of conformity of the same that manifests itself within a period of two years from the delivery of the product.
In this sense, it is understood that the products conform to the contract provided that: they conform to the description made by YOUR HOME DECO and possess the qualities presented therein; Are suitable for the uses ordinarily intended for products of the same type; And present the usual quality and performance of a product of the same type and which are essentially expected thereof. When this is not the case with respect to the products delivered to the User, the User must proceed as described in the section Returning defective products or error in sending. Nevertheless, some of the products that are commercialized in the Web Site, could present non homogenous characteristics as long as they are derived from the type of material with which they have been made, and that therefore will form part of the individual appearance of the product, and they will not be a defect.
On the other hand, it could become the case that the User acquires on the Website a product of a brand or manufacture by a third party. In this case, and considering the User that it is a defective product, it also has the possibility to contact the brand or manufacturer responsible for the product to find out how to exercise their legal warranty right directly against them during the two Years after the delivery of those products. For this, the User must have kept all the information regarding the warranty of the products.
9. DISCLAIMER OF LIABILITY
Unless otherwise provided by law, YOUR HOME DECO will not accept any responsibility for the following losses, regardless of their origin:
- any losses that are not attributable to any breach by you,
- business losses (including lost profits, income, contracts, expected savings, data, loss of goodwill or unnecessary expenses incurred), or
- any other indirect loss that was not reasonably foreseeable by both parties at the time the contract for the sale of the products between the parties was formalized.
Likewise, YOUR HOME DECO also limits your liability for the following cases:
- YOUR HOME DECO applies all measures concerning providing a faithful display of the product on the Website, however, is not responsible for the minimum differences or inaccuracies that may exist due to lack of screen resolution, or browser problems that Is used or others of this nature.
- YOUR HOME DECO will act with the utmost diligence in order to make available to the company in charge of transporting the product that is the object of the purchase order. However, it is not responsible for damages caused by a poor performance of the transport, especially for reasons such as strikes, roadblocks, and in general any others of the sector, resulting in delays, losses or thefts of the product.
- Technical failures that, due to accidental or other causes, prevent a normal operation of the service through the Internet. Lack of availability of the Website for maintenance or other reasons, which prevents the availability of the service. YOUR HOME DECO puts all the means at your disposal to carry out the process of purchase, payment and delivery / delivery of the products, however, it disclaims liability for causes that are not attributable to it, fortuitous or force majeure.
- YOUR HOME DECO will not be responsible for the misuse and / or wear of products that have been used by the User. At the same time, YOUR HOME DECO will not be responsible for an erroneous return made by the User. It is the responsibility of the User to return the correct product.
- In general, YOUR HOME DECO will not be responsible for any breach or delay in the performance of any of the obligations assumed, when it is due to events that are beyond our reasonable control, which means due to force Greater, and this may include, but not be exhaustive:
- Strikes, lockouts or other industrial action.
- Civil commotion, revolt, invasion, threat or terrorist attack, war (declared or not) or threat or war preparations.
- Fire, explosion, storm, flood, earthquake, sinking, epidemic or any other natural disaster.
- Inability to use trains, ships, airplanes, motor transports or other means of transport, public or private.
- Inability to use public or private telecommunication systems.
- Acts, decrees, legislation, regulations or restrictions of any government or public authority.
In this way, the obligations will be suspended during the period in which the cause of force majeure continues, and YOUR HOME DECO will have an extension in the term to fulfil them for a period of time equal to the duration of the cause of force majeure. YOUR HOME DECO will use all reasonable means to find a solution that will allow us to fulfil our obligations despite the cause of force majeure.
10. WRITTEN COMMUNICATIONS AND NOTIFICATIONS
By using this Website, the User accepts that most of the communications with YOUR HOME DECO are electronic (e-mail or notices posted on the Website).
For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that any contract, notification, information and other communications that YOUR HOME DECO sends electronically comply with the legal requirements to be in writing. This condition shall not affect the rights recognized by law to the User.
The User may send notifications and / or communicate with YOUR HOME DECO through the contact information provided in these Conditions and, if applicable, through the contact spaces of the Website.
Likewise, unless otherwise stated, YOUR HOME DECO may contact and / or notify the User in their email or the postal address provided.
No waiver by YOUR HOME DECO of a specific right or legal action or failure by Your HOME DECO to enforce strict compliance by the User in any of its obligations shall not imply a waiver of other rights or actions arising from a contract or Conditions, nor shall the User exonerate the fulfilment of its obligations.
No waiver by YOUR HOME DECO to any of the present Conditions or to the rights or actions derived from a contract will take effect, unless expressly stated to be a waiver and formalized and communicated to the User in writing.
If any of these Conditions were declared null and void by a final decision issued by a competent authority, the remaining clauses remain in force, without being affected by said declaration of nullity.
13. FULL AGREEMENT
The present Conditions and any document referred to expressly in these constitute the entire agreement between the User and YOUR HOME DECO in relation to the object of sale and replace any other agreement, agreement or promise agreed verbally or in writing by the same parts.
The User and YOUR HOME DECO acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except as expressly mentioned in these Conditions.
14. PROTECTION OF DATA
The personal information or data that the User provides to YOUR HOME DECO in the course of a transaction on the Website will be treated in accordance with the data protection policies (Legal Notice and General Conditions of Use). By accessing, browsing and / or using the Website, the User consents to the treatment of said information and data and declares that all information or data provided is accurate.
15. APPLICABLE LAW AND JURISDICTION
The access, navigation and / or use of this Website and the contracts of purchase of products through it will be governed by the Spanish legislation.
Any controversy, problem or disagreement that arises or is related to the access, navigation and / or use of the Website, or the interpretation and execution of these Conditions, or the sales contracts between YOUR HOME DECO and the User, will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.
16. COMPLAINTS AND COMPLAINTS
The User can send YOUR HOME DECO any complaints, complaints or any other comments that you wish to make through the contact information provided at the beginning of these Conditions (General Information).
In addition, YOUR HOME DECO has official complaint sheets available to consumers and users, and that they can request YOUR HOME DECO at any time, using the contact information provided at the beginning of these Conditions (General Information).
Likewise, if the conclusion of this purchase agreement between YOUR HOME DECO and the User emanates a controversy, the User as a consumer may request an out-of-court settlement of disputes, in accordance with EU Regulation No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution in the field of consumer affairs and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC. You can access this method through the website: http://ec.europa.eu/consumers/odr/.
Last modified: 12/15/2016